Return and Refund Policy

Thank you for shopping at furryfams.com. We want you to be completely satisfied with your purchase.

Returns

You have 30 days from the date of delivery to return an item for a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Exchanges

If you need to exchange an item for a different size or color, please contact us first to ensure availability.

Shipping Costs

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our return and refund policy, please contact us.